Apply online - your checklist

Applying online for a certificate – your checklist

Please note: when you begin this online application, you will be unable to save the application and return to it later.  You should avoid browsing to other websites until you have finished the application process.

Your application will expire after 30 minutes of inactivity and you will need to start again, so BEFORE you start, have the following information ready to upload and submit.

When will I receive my certificate

  • We usually process applications in 3-5 working days, but sometimes we may need a little extra time.  We send certificates by to the address you provide.  Check Australia post website (external link) for fees and delivery times
  • If your request is urgent you can pay an extra fee to have it processed on the day we receive it.  You can also request the certificate is sent express post to reduce delivery delays.
  • International Post: Currently there are significant delays for international postage with mail taking 25+ business days to be delivered.  Please contact us if you require your certificate urgently to discuss your options.

If you need help using the online application please contact us.

Apply online


Updated: 8th November 2021