Where there is an immediate concern for the safety of a child or young person, call 000 (Triple Zero). If you suspect a child or young person has been, or is at risk of being abused or neglected, contact the Strong Families, Safe Kids Advice and Referral Line on 1800 000 123.
This Policy is about the safety and wellbeing of anyone under the age of 18. Where the Policy refers to “children and young people” this should be taken to mean anyone under the age of 18. The use of ‘young people/person’ throughout acknowledges older children may prefer that term rather than ‘child’ or ‘children’.
We have created an accessible explainer about our policies to keep children and young people safe (PDF, 421.1 KB). The resource includes a summary of the information below.
This page outlines the Department of Justice’s (the Department’s) approach to keeping children and young people safe and well. This Policy applies to everyone engaged in the provision of services within the Department, including employees, officers, volunteers, and contractors. Where the term ‘employee(s)’ is used throughout this Policy, it should be taken to include officers, volunteers, contractors and Department of Justice employees employed under Service Level Agreements.
“Systems alone don’t protect children. Individuals, working collectively towards the goal of keeping children safe, can.”
— From a victim-survivor of child sexual abuse in a Tasmanian institution.
Policy Statement
The safety of children and young people is everyone’s responsibility within the Department, even those who do not work directly with children and young people. The Department recognises its role in keeping children and young people safe from all forms of harm, listening to their experiences, and providing safe environments.
The Department will recognise and respond appropriately to concerns about inappropriate behaviour by employees towards children or young people, including reportable conduct, and will foster a culture where these concerns are reported and responded to, in a child-centred way.
The Department will always act where there is a concern that an employee has engaged in inappropriate conduct towards any child or young person, (including reportable conduct), and will enact a child-centred response that affords procedural fairness to all involved.
The Department will take steps to implement the Child and Youth Safe Standards and the Universal Principle for Aboriginal Cultural Safety and identify and proactively manage risks to the safety and wellbeing of children and young people.
The Department will support employees to understand their obligations under this Policy, including their role in keeping children and young people safe, and recognising signs of abuse and harm, through training and supportive tools including Child Safety and Wellbeing Frequently Asked Questions (FAQs).
The Department will facilitate and encourage feedback from children and young people, their families, carers and the community, and will draw on that feedback to improve practices, recognising child safety is an evolving process requiring sustained commitment.
The Department recognises the responsibility of being a child safe organisation and understands this work is never completed. Rather, it is an ongoing process of reviewing and strengthening child safety practices.
“I know an adult is taking me seriously when they remain focused on listening to me and actually take action not just tell me stuff and not do it.”
— From a young Aboriginal Tasmanian who contributed to the Department of Justice’s interim compliance guidance for organisations.
Principles informing this Policy
In putting this Policy into practice, the Department is guided by the following Principles.
Leadership
- child safety and wellbeing is a priority for the Department’s decision-makers, who model visible and accountable leadership and reflect it in their processes
- child safety is embedded in strategic documents that guide the Department’s work
- the Department embraces its leading role in modelling evidence-based child safety practices
- the Department proactively creates opportunities for staff at all levels to lead activity around child safety and wellbeing.
This Principle reflects Child and Youth Safe Standard 1 – Child safety and wellbeing is embedded in organisational leadership, governance and culture.
Accountability
- the Department will coordinate training and provide information to employees on enacting legal and Departmental obligations and recognising and responding to instances of harm to children and young people
- the Department will document its ongoing progress against its Child Safety Action Plan
- thorough and accurate records relating to child safety concerns will be documented and managed in accordance with the Department’s Records Management Policies
- the Department will model compliance with the Child and Youth Safe Organisations Act 2023
- the Department will be transparent in its approach to child safety and will provide opportunities for the community to provide feedback on its approach
- the Department enacts its obligations under the Registration to Work with Vulnerable People Act 2013 and the Employees Working With Vulnerable People Policy.
This Principle reflects:
- Child and Youth Safe Standard 3 - Families and communities are informed and involved in promoting child safety and wellbeing
- Child and Youth Safe Standard 5 - People working with children and young people are suitable and supported to reflect child safety and wellbeing values in practice.
Inclusivity
- the Department will challenge racism, sexism or discrimination whenever they occur
- employees will be supported to recognise the increased risk of abuse for children with vulnerabilities
- the Department acts in accordance with its People, Culture and Inclusion Disability Action Plan
- accessible material about the Department's approach to child safety and wellbeing will be made publicly available.
This principle reflects Child and Youth Safe Standard 4 – Equity is upheld and diverse needs respected in policy and practice.
Responsiveness
- the Department will listen to children and young people to learn about what makes them feel safe and act on their ideas
- instances of abuse, harm, racism and discrimination will never be tolerated and will be addressed whenever they occur
- employees will be supported through training, resources and the Child Safety and Wellbeing Procedures to understand and recognise signs of child abuse and harm, and know how to report them and respond to them
- children and young people’s needs will always be prioritised when responding to a concern of child abuse or harm
- concerns of abuse and harm will always be taken seriously by the Department and acted on.
This Principle reflects Child and Youth Safe Standard 2 – Children and young people are informed about their rights, participate in decisions affecting them and are taken seriously.
Continuous Improvement
- the Department recognises keeping children safe as an ongoing obligation and a process of listening, learning and understanding
- the Department’s child safety and wellbeing practices and approaches will evolve over time to remain relevant and current
- the Department’s Policies will be reviewed and updated regularly, including in response to any child safety concerns or identification of risk
- the Department will listen to children and young people and their ideas will inform improvement to its practices.
This principle reflects Child and Youth Safe Standard 9 - Implementation of the child and youth safe standards is regularly reviewed and improved.
Proactivity
- the Department will prioritise child safety and wellbeing in its recruitment practices
- training on child safety obligations will be made available to all employees
- the Department will create environments where children and young people can express their interests and celebrate their culture and religion if they choose to
- the Department will actively anticipate risks to child safety and take action to prevent harm occurring
- employees share the responsibility for the safety of children and young people, even if they do not work directly with them.
This Principle reflects:
- Child and Youth Safe Standard 5 - People working with children and young people are suitable and supported to reflect child safety and wellbeing values in practice
- Child and Youth Safe Standard 7 - Staff and volunteers are equipped with the knowledge, skills and awareness to keep children and young people safe through ongoing education and training
- Child and Youth Safe Standard 8 - Physical and online environments promote safety and wellbeing while minimising the opportunity for children and young people to be harmed.
Child-Centred
- keeping children and young people safe is recognised by the Department as an active choice that is made every day on an organisational and individual level
- the Department understands children and young people have different needs and will support them to know their rights in ways they understand
- the Department will support and encourage Aboriginal children to raise complaints and concerns related to their safety
- employees will be expected to treat all children and young people with respect and empathy.
This principle reflects The Universal Principle for Aboriginal Cultural Safety and Child and Youth Safe Standard 6 - Processes to respond to complaints and concerns are child-focused.
Obligations and responsibilities
Employees of the Department have obligations to keep children and young people safe, in accordance with child safety legislation and the Department’s policies and procedures.
To report concerns about an employee’s behaviour, go to the Reporting child safety concerns in Justice webpage.
“I know adults in an organisation care about my safety and wellbeing when they acknowledge I am there, care about my wellbeing, show respect.”
— A young Tasmanian who responded to a Department of Justice survey.
Responsibilities of all employees
All employees are responsible for:
- contacting Tasmania Police on 000 if they are concerned for the immediate safety of any child or young person and/or if it is an abuse matter, contacting the Strong Families, Safe Kids Advice and Referral Line on 1800 000 123
- reporting concerns about another employee’s conduct towards a child or young person, to the Secretary (whether this conduct occurred at work or somewhere else)
- employees who are ‘prescribed persons’ (often referred to as ‘mandatory reporters’) under section 14 of the Children, Young Persons and Their Families Act 1997 have a legal obligation to report to the Strong Families, Safe Kids Advice and Referral Line, if they have knowledge or suspicion of child abuse. Examples of employees who are ‘prescribed persons’ within the Department, are psychologists and probation officers
- complying with the State Service Code of Conduct under the State Service Act 2000
- complying with all child safety-related policies and procedures including the Child Safety and Wellbeing Procedures
- fostering a culture of reporting within their Output by engaging in training and education materials about conduct that must be reported
- adopting a zero-tolerance approach to discrimination and actively challenging instances of discrimination whenever they occur.
Responsibilities of output managers
Output managers are responsible for:
- contacting Tasmania Police on 000 if they are concerned for the immediate safety of any child or young person and/or if it is an abuse matter, contacting the Strong Families, Safe Kids Advice and Referral Line on 1800 000 123
- reporting concerns about another employee’s conduct towards a child or young person, to the Secretary (whether this conduct occurred at work or somewhere else)
- ensuring employees within their Output are aware of key obligations under this Policy
- modelling compliance with the Child and Youth Safe Standards and the Universal Principle for Aboriginal Cultural Safety
- complying with all child safety-related policies and procedures including the Child Safety and Wellbeing Procedures
- fostering a culture of reporting within their Output by supporting employees to know their reporting obligations
- escalating requests for specific training, resources and guidance in relation to child safety policy, procedures and legislation
- including relevant child safety requirements in procurement materials including Statements of Duty
- providing support services for employees who are involved in a reportable conduct investigation
- complying with the State Service Code of Conduct under the State Service Act 2000
- adopting a zero-tolerance approach to discrimination and actively challenging instances of discrimination whenever they occur.
Responsibilities of the Director, Human Resources
Director, Human Resources is responsible for:
- contacting Tasmania Police on 000 if they are concerned for the immediate safety of any child or young person and/or if it is an abuse matter, contacting the Strong Families, Safe Kids Advice and Referral Line on 1800 000 123
- reporting concerns about another employee’s conduct towards a child or young person, to the Secretary (whether this conduct occurred at work or somewhere else)
- ensuring reportable conduct investigations are conducted with procedural fairness and respect for participants involved, and ensuring staff receive suitable support to conduct investigations
- ensuring information and documentation relating to child safety concerns and employee screening materials are documented thoroughly and managed in accordance with the Personal Information Protection Act 2004 and associated legislation and policies
- actioning any disciplinary action in response to a finding of reportable conduct, or breach of policy
- supporting Output Managers to include child safety requirements in procurement materials including Statements of Duty
- providing support services for employees who are involved in a reportable conduct investigation
- complying with the State Service Code of Conduct under the State Service Act 2000
- modelling compliance with all child safety-related policies and procedures including the Child Safety and Wellbeing Procedures
- fostering a culture of reporting within the Department by ensuring concerns about inappropriate behaviour by employees are investigated
- adopting a zero-tolerance approach to discrimination and actively challenging instances of discrimination whenever they occur.
Responsibilities of Agency Executive
Agency Executive is responsible for:
- contacting Tasmania Police on 000 if they are concerned for the immediate safety of any child or young person and/or if it is an abuse matter, contacting the Strong Families, Safe Kids Advice and Referral Line on 1800 000 123
- reporting concerns about another employee’s conduct towards a child or young person, to the Secretary (whether this conduct occurred at work or somewhere else)
- endorsing Department-wide child safety policies, procedures and training
- modelling compliance with the Child and Youth Safe Standards and the Universal Principle for Aboriginal Cultural Safety
- modelling compliance with all child safety-related policies and procedures including the Child Safety and Wellbeing Procedures
- fostering a culture of reporting within the Department by endorsing policies, training and education on recognising behaviour that needs to be reported, including reportable conduct
- complying with the State Service Code of Conduct under the State Service Act 2000
- adopting a zero-tolerance approach to discrimination and actively challenging instances of discrimination whenever they occur.
In addition to these responsibilities (other than the responsibility to report to the Secretary), the Secretary is responsible for:
- reporting concerns of reportable conduct by employees in the Department to the Office of the Independent Regulator and investigating (or appointing someone to investigate) those concerns in accordance with the Child and Youth Safe Organisations Act 2023 and the Child and Youth Safe Organisations Regulations 2023
- facilitating the appropriate sharing of relevant child safety information under the Child and Youth Safe Organisations Act 2023
- ensuring Human Resources receive suitable support to respond to and investigate complaints under the Reportable Conduct Scheme
- authorising disciplinary action in response to a finding of reportable conduct, or breach of policy, where appropriate.
Review and Governance
Review and maintenance of this Policy will be coordinated by the Child Abuse Royal Commission Response Unit and endorsed by a governance structure incorporating Agency Executive and the Department’s Audit and Risk Management Committee.
Reviews will not only be performed on a scheduled basis, but in response to any child safety concerns relating to the Department.
The Department will consult with children and young people during each scheduled review of the Policy and their views will also inform unscheduled reviews.
The next scheduled review date for this Policy is May 2025.
Feedback on this Policy is welcomed and can be provided by contacting the Safeguarding Projects team via cysof@justice.tas.gov.au.
Definitions
Child and Youth Safe Standards
Ten standards designed to promote safety and wellbeing, uphold children and young people’s rights, and prevent harm.
Concern
A ‘concern’ as it relates to reportable conduct, refers to a reasonable suspicion (by anyone) that reportable conduct has occurred. All reportable concerns must be reported to the Independent Regulator by the leader of the organisation (or their delegate). If the person raising the reportable concern reasonably suspects the conduct to have occurred, this is enough for it to be reported.
A ‘reasonable suspicion’ is a suspicion based on facts that would lead a reasonable person to think that reportable conduct may have occurred. Some examples of when a reasonable suspicion might be formed include, but are not limited to:
- seeing the conduct
- hearing from a child that the conduct occurred
- hearing from another source that the conduct occurred.
Remember, if you are unsure, you should always report. In the context of this Policy, employees who become aware of a concern of reportable conduct (either directly or secondarily) are required to report it.
Cultural Safety
Cultural safety can be understood as an environment or relationship where:
- Aboriginal and Torres Strait Islander children and young people feel safe to be themselves
- their Aboriginality is respected
- their sense of self and identity is nurtured and encouraged.
Harm
Harm means damage to the health, safety or wellbeing of a child, including as a result of child abuse by adults or the conduct of other children or young people. It includes physical, emotional, sexual and psychological harm and neglect.
Reportable Conduct
Reportable conduct under the Reportable Conduct Scheme is defined in section 7 of the Child and Youth Safe Organisations Act 2023.
Summarised, reportable conduct includes:
- a sexual offence committed against, with, or in the presence of a child
- sexual misconduct committed against, with, or in the presence of a child
- physical violence against a child
- grooming of a child
- conduct that causes, or is likely to cause, significant emotional or psychological harm to a child
- significant neglect of a child
- Failing to report the abuse of a child
- Female genital mutilation (when conducted against, with, or in the presence of a child)
- Offences prescribed by the Child and Youth Safe Organisations Regulations 2023
- Reportable conduct also includes inciting, assisting with, and attempting to commit some of the offences outlined above.
Risk
The potential for harm occurring to any child or young person.
Related information
- Learn more about the Child Safety and Wellbeing Procedures
- Find answers to Child Safety and Wellbeing Policy frequently asked questions
- Read more about the Department of Justice as a Child Safe Organisation
- Read more about how child safety concerns are reported and managed in the Department of Justice
- Read the accessible explainer about our policies to keep children and young people safe (PDF, 421.1 KB)