Tasmania Prison Service

Email

Prisoners and detainees can receive emails from family, friends and community members via the Email a Prisoner service. The same rules that govern incoming mail and photos applies to emails.

Frequently asked questions

What are the benefits of using the Email a Prisoner Service?

Family, friends and community members wishing to contact prisoners or detainees may do so from the comfort and safety of their own homes using a computer, or smart device (such as a mobile phone), without the need to write a letter, or use the physical postal service. The Email a Prisoner service is also less expensive
than sending conventional letters and provides more legible communication for prisoners and detainees.

How does a person register to send email messages to detainees or prisoners?

Persons wishing to send email messages to detainees or prisoners must register with the service provider on the Email a Prisoner website.

How much does the service cost?

Persons sending email messages to prisoners or detainees will pay a fee for each email message that is less than the cost of sending a letter through the postal service.

Who manages the service?

The Email a Prisoner service is managed by Unilink, who perform all administrative functions relating to the service, facilitate the service and liaise with senders on behalf of the Tasmania Prison Service.

Do TPS staff provide prisoner/detainee information to the Email a Prisoner service or their customers?

No. It is the responsibility of external parties to identify prisoners or detainees and their locations in order to send email messages to desired recipients.

Updated: 1st January 2021