Complaint form | Department of Justice

If you believe someone is in immediate harm, please contact the police on 000 (triple zero).

If you are making a complaint about child safety or reportable conduct, please read Reporting Child Safety Concerns in Justice.

If you are unsure where to make your complaint, or if you need assistance to complete this form, please email complaints@justice.tas.gov.au or call (03) 6165 4943.

Complaint

Is your complaint about the Department of Justice Tasmania?

Unfortunately we are unable to assist with complaints made in relation to other State or Federal Government Departments or private businesses. Such complaints should be directed to the relevant department or business in the first instance

Complainant’s details

Would you like the Department to contact you regarding the complaint and advise of an outcome?

Name of person making the complaint:

Postal Address:

Email Address:

Contact number:

Preferred contact method:

Email
Phone

Authority to act

Are you making this complaint on behalf of someone else?

Please fill out the Authority to Act online or you can download the Authority to Act form. If you are filling this out online the Complainant will need to supply a copy of their Driver’s licence to be uploaded at the end

Details of the complaint

Date:

Day Month Year

Time:

Hour Minute

Location:

Staff member(s) and/or business area involved in the matter:

Details of the issue/service/behaviour etc. that occurred and any additional information relevant to the complaint:

What outcome are you hoping to achieve?

Please specify if you require any reasonable adjustments to navigate the complaints process:

Have you raised this issue previously, if so please provide details including who the issue has been raised with, when, the status of that process and what outcome (if any) has been achieved:

Confirm content Please make sure that all information in this document is correct

I confirm I have reviewed that the above information is correct

Acknowledgment

Acknowledgment Please note that depending on the nature of the complaint we may ask you to verify your identity.

I understand the information included in this form may need to be provided to others within the Department of Justice for the purpose of investigating this complaint and may be referred to other organisations outside of the Department of Justice in circumstances where the law requires, such as Tasmania Police or the Independent Regulator of the Reportable Conduct Scheme.

Last Updated: 24 June 2024