Review of the Public Trustee - Have your say

The Tasmanian Government is committed to ensuring that public consultation processes are open and transparent, and as such we are inviting members of the public and key stakeholders to make submissions to the Review of the Public Trustee.

On 10 June 2021 the Attorney-General and Minister for Justice announced that the Tasmanian Government will conduct an independent review into the administrative and operational practices of the Public Trustee. On 30 June the Terms of Reference  for the Review were released and on 2 July it was announced that Mr Damian Bugg AM QC will be appointed to undertake the independent review.

The review will inquire into, report on and make recommendations in relation to the following matters:

  • the extent to which the Public Trustee is effectively performing its main undertakings and community service obligations with reference to relevant matters including legislative responsibilities, the current legislative framework and stakeholder feedback;
  • the extent to which the Public Trustee effectively meets its commitments under the “Mission, Vision and Values” statement, particularly in relation to a client service focus, with respect and integrity across all its functions;
  • the appropriateness of current fees and charges applied by the Public Trustee for its services, given its costs and objectives;
  • the appropriateness of the current Community Service Obligation Agreement between the Crown and the Public Trustee;
  • the financial sustainability of the entity with particular reference to ongoing changes in the number and composition of clients and commercial activities;
  • whether the current Public Trustee governance framework is appropriate in assisting the effective delivery of the entity’s main undertakings and any appropriate changes to current governance arrangements that may be required;
  • the impact that the implementation of the recommendations arising from the Tasmanian Law Reform Institute’s review of the Guardianship and Administration Act 1995 would  have on the administrative and operational practices of the Public Trustee;
  • the potential for current operational practices to benefit from the implementation of reforms to service delivery recently implemented by similar organisations in other jurisdictions; and
  • any associated relevant matters  to assist the review of the administrative and operational practices of the Public Trustee.

The inquiry timeframe should include matters within the last 10 years, that is from 1 January 2011 to the present day.

The review Preparation of the report is to include the opportunity for members of the public and key stakeholders of the Public Trustee, including the Board and Executive Management Team of the Public Trustee, to provide input in relation to the matters detailed in the Review scope.

A final report is to be submitted to the Public Trustee’s Shareholding Ministers by no later than 30 November 2021.

Publishing submissions

Other than indicated below, submissions will be treated as public information and will be published on our website at

Submissions will be published once the review has concluded .

No personal information other than an individual’s name or the organisation making a submission will be published.

For further information, please contact the review team by email or read the Tasmanian Government Public Submissions Policy (external link).

Important information to note

  1. Your name (or the name of the organisation) will be published unless you request otherwise.
  2. In the absence of a clear indication that a submission is intended to be treated as confidential (or parts of the submission), the Department will treat the submission as public.
  3. If you would like your submission treated as confidential, whether in whole or in part, please indicate this in writing at the time of making your submission clearly identifying the parts of your submission you want to remain confidential and the reasons why. In this case, your submission will not be published to the extent of that request.
  4. Copyright in submissions remains with the author(s), not with the Tasmanian Government.
  5. The Department will not publish, in whole or in part, submissions containing defamatory or offensive material. If your submission includes information that could enable the identification of other individuals then either all or parts of the submission will not be published.

Accessibility of submissions

The Government recognises that not all individuals or groups are equally placed to access and understand information. We are therefore committed to ensuring Government information is accessible and easily understood by people with diverse communication needs.

Where possible, please consider typing your submission in plain English and providing it in a format such as Microsoft Word or equivalent.

The Government cannot however take responsibility for the accessibility of documents provided by third parties.

Information provided to the Government may be provided to an applicant under the provisions of the Right to Information Act 2009 (RTI). If you have indicated that you wish all or part of your submission to be treated as confidential, your statement detailing the reasons may be taken into account in determining whether or not to release the information in the event of an RTI application for assessed disclosure. You may also be contacted to provide any further comment.


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