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Frequently asked questions

Applying for registration

Do I need to apply

Do I need to apply

If you work or volunteer with children you might need to apply for this new registration.

The new law requires registration for some important roles within child related organisations, but importantly allows organisations to adjust the screening requirements to suit their particular organisation.

There are a number of exemptions under the new law regarding situations where people engaged in regulated activities need not apply.

Read the following fact sheets for more information:

What if I volunteer and Work with Children

What if I volunteer and Work with Children

You must indicate this on the application form and apply for both employment and volunteering. This will save you the time and money necessary to upgrade registration at a later stage.

What do I take to Service Tasmania

What do I take to Service Tasmania?

You must take all three of these items for your application to proceed:

  • application receipt or application number
  • proof of identity
  • payment (if you haven't already paid online)

You must present in person at Service Tasmania (unless you are located outside of Tasmania). You cannot submit proof of identity for someone else.

Read the following fact sheet for more information:

How do I apply if I dont have access to a computer

How do I apply if I don't have access to a computer?

If you do not have a computer or internet access, please visit a LINC Tasmania (Library) for free internet or telephone 1300 13 55 13 for further help.

Can I apply earlier than the start date for phasing in of my child related activity

Can I apply earlier than the start date for phasing in of my child related activity?

No, you can only apply when the phasing date for your sector has commenced.

What happens if I don't apply

What happens if I don't apply?

It is an offence to engage (employee or volunteer) someone or to undertake child related regulated activity if you are not registered.

The Registrar can issue an infringement notice of up to $1400 to employers who engage unregistered people in child related regulated activities and a person undertaking such an activity can be issued an on the spot fine of $700.

Will anyone that works or volunteers with children require Working with Children Registration

Will anyone that works or volunteers with children require Working with Children Registration?

If you work or volunteer with children you might need to apply for this new registration.

The new law requires registration for some important roles within child related organisations, but importantly allows organisations to adjust the screening requirements to suit their particular organisation.

There are a number of exemptions under the new law regarding situations where people engaged in regulated activities need not apply.

Read the following fact sheets for more information:

How long will it take to get my Working with Children Registration Card

How long will it take to get my Working with Children Registration Card?

In general, a person receives the result within six weeks of completing the application process, however for some; there may be a longer wait, depending on their personal information. If registration is approved an email will be sent to registrants advising their registration number and the expected timeline for delivery of the registration card.

You can check the status of your application using the Check Registration Status facility on the Working with Children Registration website.

What can I do if I have submitted an application form with the wrong details

What can I do if I have submitted an application form with the wrong details

You will need to submit a new application form or complete the Online Registration Amendment Form.

I can't open the application form on my computer

I can't open the application form on my computer

If you are experiencing difficulties it may be due to the browser you are using to access the application

The following browsers have been tested and should not create difficulties

  • Internet explorer
  • Firefox
  • Chrome
  • Safari

We recommend that you access a computer with one of the above browsers

If you continue to experience difficulties please call 1300 13 55 13

Do I apply as a volunteer or for Employment

Do I apply as a volunteer or for Employment

There are two types of registrations - Employment/Volunteer or Volunteer only.

To determine your status as an employee or volunteer:

If you receive no payment, payment of an honorarium/reimbursement or if a person is completing services as a hobby, this person is classified as a volunteer.

If a person receives payment for services or an ABN number is quoted and tax is taken. This person is classified as an employee.

Do I need to apply to hold an Ancillary Certificate (e.g. Bus and Taxi Drivers)?

Do I need to apply to hold an Ancillary Certificate (e.g. Bus and Taxi Drivers)?

Yes. The Registrar for Motor Vehicles has determined that in the interests of keeping people safe from harm all holders of an Ancillary Certificate to drive a Public Passenger Vehicle will be required to hold Registration by 1 May 2016 regardless of your contact with children.

When completing the online application form, the child-related activity you need to apply for is Child Transport Service.

You will also be asked the following questions when completing an application form:

  • Are you currently engaged, or do you intend to engage in a child related activity that is also regulated by another authority (eg. Child Care, Teaching, Public passenger vehicle)?
    • Any person wishing to hold an Ancillary Certificate to drive a Public Passenger Vehicle after 1 May 2016 must answer yes and select Registrar of Motor Vehicles from the drop down menu.
  • Are you currently working or volunteering in a child related activity?
    • If a person is self-employed and not contracting to another company they may answer no to this question.
    • If a person is employed or contracts to another company they must answer yes and must advise the contact details for their employer.

Do Union Representatives require Registration to Work with Vulnerable People to enter a workplace?

No, on most occasions Union Representatives are visiting child related environments (schools etc.) to interact with the members, or prospective members, of a union.

Their intention is not to engage in a child related activity, as such their contact with children is incidental to the purpose of their interactions in the environment. For this reason Union Representatives would not require Registration to Work with Vulnerable People.

This is not to say that a school or other child related body is not entitled to put in place Child Safe Organisations Policies that might impact on access protocols for child related environments (schools, children’s wards of hospitals etc.).

For further information about Child Safe Organisation Policies go to the Commissioner for Children Tasmania website.

Application assessment

What will be assessed

What will be assessed

National criminal record information is routinely collected from sources in Australia and are considered.

Read the following page for more information:

What is a Risk Assessment

What is a Risk Assessment?

A risk assessment is an assessment made by the Working with Children Unit as to whether a person may pose a risk of harm to children.

Read the following fact sheet for more information:

What is a Negative Risk Assessment

What is a Negative Risk Assessment?

A negative risk assessment is when the Unit, following a risk assessment, assesses that a person may pose a risk of harm to children.

Read the following fact sheet for more information:

What if I am not happy with the Assessment

What if I am not happy with the Assessment?

You have the right to have the decision reviewed. A person who is not happy with the decision may apply to the Magistrates Court (Administrative Appeals Division) for a review of the decision. Complaints about decisions can also be made with the Ombudsman.

Read the following fact sheet for more information:

Changing details

How do I change details after I apply

How do I change details after I apply?

It is an offence not to advise the Registrar of changes to certain details.

You can update your details through the Online Registration amendment form.

If you are changing your name, you will need to visit Service Tasmania with evidence of your new name. For proof of identity requirements see the Proof of Identity fact sheet. A paper form is available for interstate or overseas applicants not able to visit a Service Tasmania shop.  Please contact us to request the form.

How do I advise the Registrar of a change to my background or criminal history

How do I advise the Registrar of a change to my background or criminal history?

If your criminal history has changed since you were first registered, you must notify the Working with Vulnerable People Registration in writing within ten (10) working days of being charged, convicted of, or found guilty of a relevant offence (Section 47 of the Registration to Work with Vulnerable People Act 2013). A relevant offence is outlined in Section 3 of the Act.

How do I advise that I wish to change from Employment registration to both Employment/Volunteer registration

How do I advise that I wish to change from Volunteer registration to both Employment/Volunteer registration

To change your class of registration to both employment/volunteer, complete the online registration amendment form. Payment can be made online or delayed and paid at Service Tasmania. The change will only apply once payment has been made.

The fee to change your class of registration is $85.84 and includes a new registration card. A new card will be posted to you within 21 days of the change.

Please note: From 1 July 2016 change of class registration will be $88.74.

Check Registration Status

How do I check the status of my application

How do I check the status of my application?

You can Check Registration Status on the Working with Children Registration website, enter the application number or the registration number and the surname of the applicant.

Please note: the website will only advise if the application is registered or being processed - it will not provide details such as whether the application is suspended or cancelled.

A person should not be engaged in a child related regulated activity unless they hold registration. An application being processed is not an indication of holding registration. This simply means the person has submitted an application for processing.

How often must an organisation confirm registration

How often must an organisation confirm registration?

Organisations must confirm registration prior to engaging a person in a child-related regulated activity.

Organisations should confirm that the applicant has recorded their organisation as part of their registered details. This way if registration is withdrawn for any reason the organisation will be notified.It is recommended that volunteer bodies and employers periodically review the registration status of all people engaged by them in child related regulated activities.

Read the fact sheet below for more information on regulated activities:

How does an organisation find out if a registration is suspended or cancelled

How does an organisation find out if a registration is suspended or cancelled?

Organisations can confirm registration through the Check Registration Status on the Working with Children Registration website.

Organisations should confirm that the applicant has recorded their organisation as part of their registered details. This way if registration is withdrawn for any reason the organisation will be notified.

It is recommended that volunteer bodies and employers periodically review the registration status of all people engaged by them in child related regulated activities.

Exemptions

Am I exempt from Registration

Am I exempt from Registration?

There are specified exemptions from the Working with Children Registration.

For the full list of those exempt please read the following fact sheet for more information:

Can my employer or volunteer body override an exemption

Can my employer or volunteer body override an exemption?

Yes, there are some exemptions from the requirement for registration. However, any employer or volunteer organisation can override the exemptions and make it a requirement that all those working and volunteering for their organisation in a child related regulated activity are registered regardless of whether he/she is provisionally exempt from registration.

Employers and volunteer bodies will often make this decision based on their assessment of the risk of harm to children within the associated working or volunteering environment.

For the full list of those exempt please read the following fact sheet:

Information sessions

Information Sessions

One-hour, free information sessions about the new Working with Children Registration are held regularly around the state. Find out the what, when, how and why of the new registration and have your questions answered. For further information visit:

Interstate checks Registration

Are interstate Checks/Registrations valid in Tasmania

Are interstate Checks/Registrations valid in Tasmania?

Yes, registration under a corresponding law in a regulated activity that is substantially the same provides the holder with the ability to undertake that activity for a period of up to 28 days in a 12 month period.

Can my Registration be used in other states and territories

Can my Registration be used in other states and territories?

Yes, in most cases if the regulated activity is substantially the same the holder will be able to undertake that activity for a period of up to 28 days in a 12 month period.

Multiple use Registration

Register once, use for different roles

Register once, use for different roles

Working with Children Registration is for all child-related regulated activities unless the Registrar issues a condition on the registration that stipulates otherwise.

Applicants will be advised at the time of registration if a condition has been applied to their registration. There will be the opportunity to provide further information to the Registrar if he proposes to issue a condition on registration.

Conditional registration is not common but if there is a condition against a registration it will be displayed when a person undertakes theCheck Registration Status search on the Working with Children Registration website.

I hold a volunteer Registration and wish to use it for employment

I hold a volunteer Registration and wish to use it for employment

It is an offence not to advise the Registrar of changes to certain details. To change your details complete the online Registrationamendment form.

Payment

Can an organisation be invoiced for multiple applications

Can an organisation be invoiced for multiple applications

No, this is not possible at this stage. However, work is being done to develop the facility to pay multiple registrations at the registration renewal stage

What are the payment methods

What are the payment methods

Payment can be made online by credit card or at Service Tasmania.

Service Tasmania will accept the following payment methods:

  • Cash
  • Credit Card (Mastercard, VISA, Amex)
  • Cheque or Australia Post issued Money Order (in the name of Service Tasmania OR Department of Justice)
  • Debit (EFTPOS transactions).

No GST is payable.

What are the fees

What are the fees?

Employment/Volunteer $107.10

Volunteer $18.36

Change of Class (Volunteer to Employment/Volunteer) $88.74

Replacement Card $38.25

The fee is not refundable. This means you pay the fee regardless of whether you withdraw your application or if your application is unsuccessful.

Payment can be made online or at Service Tasmania.

No GST is payable.

Police history report

Is a National Police Check the same as Working with Children Regisration

Is a National Police Check the same as Working with Children Regisration?

No, Working with Children (WWC) Registration is different from a National Police Check.

Working with Children Registration is valid (and continuously reviewed) for 3 years and is compulsory for people working in certain child-related roles in Tasmania.

For more information read: What gets assessed.

Does Working with Children Registration replace the Police History Report(Check)?

Does Working with Children Registration replace the Police History Report(Check)?

The answer to this question depends on the activity being undertaken.  In some cases the Police History Report (Check) will continue to be used for screening of employees and volunteers.In many other cases WWC Registration will replace the Police History Report (Check).

For instance, if a Police History Report has previously been utilised for screening suitability to work or volunteer with children and the particular activity (e.g. Child Care) is a regulated activity then WWC registration will replace the Police History Report.

Read the below fact sheet for more information:

Registration card

Details on my card are wrong

Details on my card are wrong

If the details on your card are incorrect, please email the Working with Vulnerable People Unit with your registration number, name and details regarding the incorrect information on your card. The Working with Vulnerable People Registration Unit will respond to your enquiry within 3 business days.

Renewing Registration

How do I renew registration

How do I renew registration?

Registration is for a period of 3 years. The first registrations are expected to renew from 1 July 2017. If you have provided an email address or mobile number, a reminder will be sent 90, 60 and 40 days before your expiry date.

You will then need to visit My Registration to complete the renewal form. For more information see Registration renewal.

If you have not provided an email or mobile, please call 1300 65 44 99 to request further information on how to renew.

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