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News & events

Accommodation sharing – supporting Tasmania’s visitor economy

Visitor accommodation just got easier

The home sharing or accommodation sharing market is a key component of tourism in Australia.

That is why the Tasmanian Government is making it easier for Tasmanians to share their own homes—whether they’re taking off on a rare holiday and giving a visitor cheap rates in exchange for dogsitting or they’re regularly letting out spare rooms to folks coming down for festivals and events.

Visit Tasmanian Planning Reform for more information.

Tasmanian State Planning Provisions

State Planning Provisions of the Tasmanian Planning Scheme

The State Planning Provisions provide a consistent set of planning rules for all of Tasmania.

The rules include consistent and contemporary planning definitions, exemptions, use classes, and administrative provisions such as development application requirements.

The Provisions also include 23 generic zones - including residential, business, agriculture, utilities, environmental and recreational - which indicate appropriate land use and development.

In addition, there are a suite of 16 codes which provide clear pathways for dealing with land use issues which occur across Tasmania and may apply across a range of zones, covering matters such as natural hazards, local heritage values and electricity infrastructure.

Finally, the Planning Provisions include a template for each council’s Local Provisions Schedule. Councils choose provisions from the suite of planning rules to best express their community’s land use strategies and needs.

Read more on Tasmanian Planning Reform.

Changes to the Mental Health Act

Mental Health Act changes

A number of changes have been made to the Mental Health Act. These come into effect on 1 July 2017 and affect doctors, patients and others who deal with the Mental Health Tribunal.

This Act authorises people in Tasmania with a mental illness who lack decision-making capacity to receive the treatment they need for their health and safety, or for the health and safety of others.

Patients’ rights and protection have not been removed or reduced by these changes.

Some of the changes specific to patient care include:

  • Streamlining the processes for patient assessment, treatment and care.
  • Improving the way patients are provided with emergency ‘urgent circumstances’ treatments when needed; and streamlining the process for authorising these treatments.
  • Ensuring that eligible people (for example, victims of an offence or parents/ guardians of a child victim) are consulted about extending or varying the leave granted to certain patients.

Some of the changes specific to treatment orders include:

  • Extending the timeframes for the Tribunal’s review of treatment orders, from 30 to 60 days; and 90 to 180 days.
  • Allowing the Mental Health Tribunal to make treatment orders that span different settings; and in certain conditions, authorising patients to be re-admitted or detained in an approved hospital.

For more information

You can find further information about all the changes and how they may affect you at  the Mental Health Tribunal website.

Refer to the Mental Health Act in full at the Tasmanian Legislation website.

Director of Consumer Affairs warns consumers about Viagogo

Director of Consumer Affairs warns consumers about Viagogo

The Director of Consumer Affairs is warning consumers about buying event or concert tickets from ticket resale website Viagogo.

Viagogo, headquartered in Switzerland, promotes itself as a ticket reseller to major events, including concerts, sporting events and theatre.

The warning follows the announcement earlier today by the Australian Competition and Consumer Commission (ACCC) that it had commenced action in the Federal Court of Australia against Viagogo. The ACCC alleges that Viagogo has made false or misleading representations in contravention of the Australian Consumer Law.

The ACCC’s court action is separate to the warning issued by the Director of Consumer Affairs under section 223 of the Australian Consumer Law (Tasmania) Act 2010.

A large number of consumers across Australia have reported that tickets purchased are provided with incorrect names, are fake, or are not provided at all. Claims of hidden fees and charges are common, and consumers also often report not being aware they were dealing with a secondary ticket seller.

To date, Viagogo has refused to engage with Australian Consumer Law Regulators, and has made no attempt to resolve complaints received from Australian consumers.

Consumers should use authorised ticket sellers for an event, rather than secondary sellers like Viagogo.

Until such time as Viagogo improves its business practices, consumers are advised to think twice before dealing with them.

While making individual decisions, Australian Consumer Law regulators have worked cooperatively in considering consumer issues arising in relation to ticket reselling.

Tasmanian consumers who have had a negative experience with Viagogo may make a complaint to Consumer, Building and Occupational Services (CBOS):

  • By phone: 1300 654 499
  • By email: cbosinfo@justice.tas.gov.au

Further information about consumer issues can be found on the Consumer Affairs and Fair Trading website.