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Department of Justice

Licence applications

How long do I have to wait to get my licence?

A properly completed application form should take approximately 6 weeks. An incomplete application form or one that requires further investigation will take longer and the delay will depend on what information is needed. You are unable to work or operate within the security industry without a current licence identification card.

What happens if I send my application form without all the relevant information?

Your application will not be processed until all relevant documentation is received.

Do I have to declare my offences on my licence application?

Yes. You will need to complete the suitability section of your application form.

Can I appeal if my licence application is refused?

Yes. If your licence application is to be refused you will receive a letter from the Department of Justice setting out the reasons for the decision. You have the right to apply to the Magistrates Court (Administrative Appeals Division) for a review of the decision.

Interstate licences

Can I use an interstate licence in Tasmania?

No. You can apply for a Tasmanian licence under Mutual Recognition provided your interstate licence is current and authorises you to perform the equivalent activities.

Is there a separate application form for Mutual Recognition?

No. Applicants complete either an Application for an Employee Licence form (pdf, 257.2 KB) or an Application for an Agent Individual Licence form (pdf, 269.9 KB) and complete the Mutual Recognition section.

Why doesn't my interstate licence cover me in Tasmania?

There are differences in security agent legislation in each State or Territory of Australia. Each state government requires a licence to be issued to authorise employment in the security agent industry.

Re-application or renewing a licence

Will I get a reminder to re-apply for my licence?

Yes. If you hold a current full licence, a pre-printed re-application notice will be sent to the last address provided to Consumer, Building and Occupational Services approximately 8 weeks before your licence expires.

If you have a provisional licence you will receive notification and an application form. You must supply a copy of your completed training certificates with the application.

What should I do if I do not receive my re-application notice?

Contact Us and confirm your current address details.

How soon should I lodge a re-application notice?

At least 6 weeks before the expiry date. This is to avoid your licence expiring before the new licence is issued. The re-application notice shows the date your licence is due to expire. Once the expiry date has passed the notice is no longer valid and you will have to lodge a new application.

Losing your licence or documentation

What happens if I lose my licence?

You should Contact Us and report the loss immediately in case it has been handed into the office. If it hasn't been handed in you will need to:

PDF documents need a PDF reader. Please read more on free PDF readers. Contact us if you have problems viewing or printing the document or if you need the document in a different format.

I've lost my receipt and need another for taxation purposes

Contact the Service Tasmania shop where you made your payment.

Changes to a licence

Can I change my employee licence to an agent licence (or agent to employee)?

Yes. You will be classed as a new applicant and will need to meet the training requirements for any activities you wish to undertake.

I am no longer the manager for an employee licence holder. What should I do?

Complete a Removal of an Agent or Employee licence form (pdf, 143.5 KB)

I've had my licence for 6 months and I do not want to work in the security industry again. Can I get a refund?

No. You can cancel your licence at any time however you will not get a refund.

Can my licence be cancelled while it is valid?

Yes. A licence can be cancelled if the licence holder is undertaking or has undertaken any activity that makes them unsuitable to hold a licence.