Everyone in the supply chain has responsibility for their products, including:
- importers, wholesalers, distributors, suppliers and retailers
- architects, designers, engineers and other specialists
- building surveyors
Manufacturers’ products sold as conforming products should have material testing, assurances and certification. Manufacturer statements should also clearly specify how to use a product.
Importers, wholesalers, distributors, suppliers and retailers must not breach trade or consumer laws. They should also be able to supply information about the product including limitations.
Architects, designers, engineers and other specialists must ensure that any products, materials or systems specified are “fit for purpose” and meet the NCC, Australian Standards and local laws.
Building Surveyors have a role in inspecting building work. They need to be aware of the issue of non-conforming building products. Evidence of the suitability of a product should be sought by the building surveyor where necessary.
Builders should know a product is suitable before installation. This is because builders are most likely to be involved in disputes and rectification work if things go wrong.